Refund & Cancellation Policy

Free trial

Every new company gets 7 days free. Nothing is charged during the trial, and you can simply stop using it.

Cancelling

• You can cancel your subscription at any time from Subscription & billing, from your UPI app (AutoPay mandates) or by writing to us.
• After cancelling, no further payments are taken. The CRM stays open until the end of the month you already paid for.
• Your data is kept for 90 days after the paid period ends, so you can export it or come back.

Refunds

• The monthly fee is paid in advance and is not refunded for a month that has started, including part months.
• If you were charged by mistake — for example twice for the same month, or after you had cancelled — tell us within 30 days and we will refund the extra amount in full.
• If we end the service, we refund the unused part of the month you paid for.
• Approved refunds are sent back to the same UPI account, card or bank account within 5 to 7 working days through Cashfree Payments. Your bank may take a few more days to show it.

Questions

LeadsDesk